Text us at 409-788-RAVE for your quick questions or to schedule a Video Call.

We've updated our hours!

Experience Center hours are subject to change without notice.

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Rave Video Banking

Mon-Thurs: 8:30AM - 5:30PM

Fri: 8:30AM - 6:00PM

Sat: Closed

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Contact Center

Mon-Thurs: 8:00AM - 5:30PM

Fri: 8:00AM - 6:00PM

Sat: 8:30AM - Noon

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Lobby

Mon-Thurs: 9:00AM - 5:30PM

Fri: 9:00AM - 6:00PM

Sat: Closed

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Drive-Thru

Mon-Thurs: 8:00AM - 5:30PM

Fri: 8:00AM - 6:00PM

*Sat: 8:30AM - Noon

*Carroll Street, Calder, and Mont Belvieu Experience Centers will be closed on Saturday.

Audio Banking

Available 24/7 - dial 800.892.1111 (Option 1) to check account balances, make a loan payment, or transfer money.

Use the interactive map below to find an Experience Center closest to you.

Contact Us

Please do not include account numbers or other sensitive information in your email inquiries. We recommend that you take advantage of the secure eMailbox feature available within Online Account Access.

If you are disputing a transaction, it is recommended that you log in to Online Account Access and click the gear wheel next to the questionable transaction to submit your dispute securely. If that is not an option, please provide the Date, Amount, and Location of the transaction in the Your Message field. You will be contacted by an associate to discuss your dispute shortly after submission during regular business hours.

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