Mobiloil

Fraud Information

Fraud Prevention Education Video Player



Fraudsters are utilizing various phishing scams, including text messages, emails, phone calls, web surveys, etc. in an effort to obtain your account numbers and other personal information. Here’s what you need to know:

Safeguard yourselves against fraud
Know that Mobiloil FCU will never solicit your account, credit and/or debit card numbers or other personal information via any communication method and will never request this information unless you contact the credit union directly. In the event you receive an email or other communication indicating that your online banking access has been locked or restricted, please attempt to access your online banking account from this site only. Do not click on any links provided within unsolicited emails.  Likewise, only open email attachments from known senders and scan the attachments for viruses if possible. Additionally, please disregard any text messages or phone calls from individuals or automated systems indicating that your account has been restricted in some way. In fact, it’s ok to hang up on such callers!

You should also contact the Federal Trade Commission (FTC) directly to report phishing attempts. The FTC can be reached at 877.438.4338 or online at www.ftc.gov. The information you provide will aid in catching the scammers! If you have responded to a communication of this nature and provided your credit union account information, please contact us as soon as possible.