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Mobiloil Credit Union

Beware of Coronavirus Scams

Please be aware that with Coronavirus making headlines daily, hackers and scammers are now using this public health crisis as an opportunity to take advantage of unsuspecting businesses and consumers.

During these uncertain times, we want to remind our members and our community to continue to stay guarded when receiving unfamiliar phone calls, emails, text messages and social media messages. Unfortunately, scammers and fraudsters are using Coronavirus to their advantage, using fear as their tactic to steal personal and private information.

Banks and credit unions nationwide have reported that in some cases, scammers are calling their customers/members and impersonating experts, such as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).  During the call, the fraudsters are asking people to verify their personal information, to include Social security numbers and account passwords.

Fraudsters have created phony maps, which contain software that steals usernames, passwords, credit card numbers and other data stored in the user’s browser.

Here are some tips to help you keep the scammers at bay:

  • Don’t click on links from sources you don’t know. It could download a virus onto your computer or device. Make sure the anti-malware and anti-virus software on your computer is up to date.
  • Watch for emails claiming to be from the CDC, WHO or other experts saying that have information about the virus.
  • Ignore online offers for vaccinations. If you see ads touting prevention, treatment or cure claims for the Coronavirus, ask yourself: if there’s been a medical breakthrough, would you be hearing about it for the first time through an advertisement or sales pitch?
  • Do your homework when it comes to donations, whether through charities or crowd funding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.
  • Be alert to “investment opportunities.” The United States Security and Exchange Commission (SEC) is warning people about online promotions, including on social media, claiming that the products or services of publicly-traded companies can prevent, detect or cure Coronavirus and that the stock of these companies will dramatically increase in value as a result.
  • Be cautious of phone calls, emails, text messages and social media messages offering unexpected information and asking for personal information.

Please remember, Mobiloil Credit Union will never ask for your account number, Social Security Number, or password via phone calls, emails, text messages or social media messages. If someone contacts you and asks for such information, please call us immediately at 800-892-1111 or 409-892-1111.

As a reminder, if you are a Mobiloil Credit Union Debit/ATM Cardholder and suspect fraudulent activity on your account, please contact us immediately. You may also report scams to the Federal Trade Commission at (877-382-4357), or online at www.ftc.gov. For information related to COVID-19, be sure to access trusted sites only, such as www.cdc.gov.